Time-saving try goes badly awry


An estate agent acted for both the purchaser and the vendor in a residential property transaction.

Client hits the roof over silence on illegal structure


when handling the leasing of residential properties, estate agents should take steps to ascertain whether there are unauthorized building works on the property and if so, inform their clients of the risks and consequences involved.

Salesman hit for unsafe road show


estate agents must maintain good order at sale sites and comply with guidelines issued by the Estate Agents Authority when participating in promotions of residential properties if they are to avoid disciplinary action.

Not advisable to pay straight to seller


estate agents should advise their purchaser clients of the possible risks in payment of deposits directly to the vendor, and recommend the purchaser pay all deposits (both the initial and further deposits) to a firm of solicitors as stakeholders. Otherwise, they may be subject to disciplinary action by the Estate Agents Authority.

Agent distorted home’s value


estate agents should not make any misrepresentation to prospective purchasers on valuations of properties or make any promise on mortgage terms. Otherwise, they may be subject to disciplinary action by the Estate Agents Authority.

Mind your language, agents warned


real estate agents have been warned against sending abusive text messages to customers.

Agent wrong on intention for deal


Estate agents who make a misrepresentation to clients in the first-hand sales of residential properties will face disciplinary action by the Estate Agents Authority. Consider this case:

Check for illegal structures


Estate agents must be careful to avoid any misleading information being given to a client about unauthorized building works at a property.

Stick to developer’s price list


estate agents should not advertise a residential property at any price, rental or terms different from that instructed by the client concerned.

Agent cannot claim forfeited deposit


Estate agents should maintain high ethical standards and avoid any practice which may bring discredit or disrepute to their trade.