Mind your language, agents warned


real estate agents have been warned against sending abusive text messages to customers.

Agent wrong on intention for deal


Estate agents who make a misrepresentation to clients in the first-hand sales of residential properties will face disciplinary action by the Estate Agents Authority. Consider this case:

Check for illegal structures


Estate agents must be careful to avoid any misleading information being given to a client about unauthorized building works at a property.

Stick to developer’s price list


estate agents should not advertise a residential property at any price, rental or terms different from that instructed by the client concerned.

Agent cannot claim forfeited deposit


Estate agents should maintain high ethical standards and avoid any practice which may bring discredit or disrepute to their trade.

Agents must always be open and transparent


The price of a property may be affected if it is involved in legal proceedings. If estate agents know that a property is involved in legal proceedings, they should disclose this to their clients to protect their interests. If they fail to do so, they may be subjected to disciplinary actions by the Estate Agents Authority.

Making good on promises a must


Estate agents leave themselves open to disciplinary action if they fail to deliver on incentives promised to clients.

Coming clean on dirty tricks


Estate agents should not behave in a way which may bring discredit and/or disrepute to the estate agency trade when chasing commissions.

Coming up short with sea view


Verifying information about a property before presenting it to a potential buyer is a cornerstone responsibility for an estate agent.

Estate agents who bend the rules


Estate agents should protect the interests of their clients and should not make any misrepresentation to them. Otherwise, they may be subject to disciplinary action by the Estate Agents Authority.