when handling the leasing of residential properties, estate agents should take steps to ascertain whether there are unauthorized building works on the property and if so, inform their clients of the risks and consequences involved.
estate agents must maintain good order at sale sites and comply with guidelines issued by the Estate Agents Authority when participating in promotions of residential properties if they are to avoid disciplinary action.
estate agents should advise their purchaser clients of the possible risks in payment of deposits directly to the vendor, and recommend the purchaser pay all deposits (both the initial and further deposits) to a firm of solicitors as stakeholders. Otherwise, they may be subject to disciplinary action by the Estate Agents Authority.
estate agents should not make any misrepresentation to prospective purchasers on valuations of properties or make any promise on mortgage terms. Otherwise, they may be subject to disciplinary action by the Estate Agents Authority.
real estate agents have been warned against sending abusive text messages to customers.