Consumers can contact the Estate Agents Authority via various channels for any enquiries or complaints about estate agency practice.
Hotline : 2111 2777
Fax : 2598 9596 / 2598 9597
General enquiry : enquiry@eaa.org.hk
Complaint against licensees : complaint@eaa.org.hk
The Estate Agents Authority handles complaints against estate agency practitioners from the public. For more information, please refer to:
www.eaa.org.hk/en-us/Complaint/Steps-of-complaint-investigation