{"id":224,"date":"2016-12-23T04:41:18","date_gmt":"2016-12-22T20:41:18","guid":{"rendered":"http:\/\/smart.eaa.org.hk\/protection-to-consumers\/"},"modified":"2024-08-02T10:44:10","modified_gmt":"2024-08-02T02:44:10","slug":"protection-to-consumers","status":"publish","type":"page","link":"http:\/\/smart.eaa.org.hk\/zh-hant\/protection-to-consumers\/","title":{"rendered":"\u6d88\u8cbb\u8005\u7684\u4fdd\u969c"},"content":{"rendered":"<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>1.\u5c0d\u9999\u6e2f\u5730\u7522\u4ee3\u7406\u7684\u76e3\u7ba1<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\u7f6e\u696d\u662f\u4e0d\u5c11\u5e02\u6c11\u4e00\u751f\u91cd\u8981\u7684\u6295\u8cc7\uff0c\u800c\u4e0d\u5c11\u7269\u696d\u4ea4\u6613\u90fd\u662f\u900f\u904e\u5730\u7522\u4ee3\u7406\u9032\u884c\u3002\u56e0\u6b64\uff0c\u5730\u7522\u4ee3\u7406\u76e3\u7ba1\u5c40\uff08\u300c\u76e3\u7ba1\u5c40\u300d\uff09\u65bc1997\u5e74\u6839\u64da<a href=\"https:\/\/www.elegislation.gov.hk\/hk\/cap511!zh-Hant-HK@2014-04-10T00:00:00?p0=1&amp;p1=1\" target=\"_blank\" rel=\"noopener noreferrer\">\u300a\u5730\u7522\u4ee3\u7406\u689d\u4f8b\u300b<\/a>\u800c\u6210\u7acb\uff0c\u5c08\u8cac\u898f\u7ba1\u9999\u6e2f\u5730\u7522\u4ee3\u7406\u7684\u57f7\u696d\u3002<\/p>\n<p>\u76e3\u7ba1\u5c40\u7684\u4e3b\u8981\u5de5\u4f5c\u5305\u62ec\u8209\u8fa6\u8cc7\u683c\u8003\u8a66\u3001\u5be9\u6279\u500b\u4eba\u548c\u516c\u53f8\u724c\u7167\u3001\u8655\u7406\u5c0d\u6301\u724c\u4eba\u7684\u6295\u8a34\u3001\u57f7\u884c\u5de1\u67e5\u5de5\u4f5c\uff0c\u4ee5\u53ca\u5c0d\u9055\u53cd\u300a\u5730\u7522\u4ee3\u7406\u689d\u4f8b\u300b\u7684\u5730\u7522\u4ee3\u7406\u5f9e\u696d\u54e1\u65bd\u884c\u7d00\u5f8b\u8655\u5206\u3002\u76e3\u7ba1\u5c40\u4ea6\u70ba\u696d\u754c\u8209\u8fa6\u5c08\u696d\u767c\u5c55\u6d3b\u52d5\uff0c\u4e26\u63a8\u52d5\u6d88\u8cbb\u8005\u6559\u80b2\u3002<\/p>\n<p>\u5730\u7522\u4ee3\u7406\u5fc5\u9808\u9075\u5b88\u300a\u5730\u7522\u4ee3\u7406\u689d\u4f8b\u300b\u53ca\u5176\u9644\u5c6c\u6cd5\u4f8b\uff0c\u7279\u5225\u662f\u95dc\u65bc\u672c\u6e2f\u4f4f\u5b85\u7269\u696d\u7684\u300a\u5730\u7522\u4ee3\u7406\u5e38\u898f(\u4e00\u822c\u8cac\u4efb\u53ca\u9999\u6e2f\u4f4f\u5b85\u7269\u696d)\u898f\u4f8b\u300b \uff0c\u9084\u6709\u7531\u76e3\u7ba1\u5c40\u767c\u51fa\u7684<a href=\"http:\/\/smart.eaa.org.hk\/wp-content\/uploads\/2016\/12\/Code-of-ethics_chi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u300a\u64cd\u5b88\u5b88\u5247\u300b<\/a>\u53ca\u6240\u6709<a href=\"http:\/\/www.eaa.org.hk\/zh-hk\/Compliance\/Practice-circulars\" target=\"_blank\" rel=\"noopener noreferrer\">\u57f7\u696d\u901a\u544a<\/a>\u3002<br \/>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>2.\u5730\u7522\u4ee3\u7406\u7684\u8cac\u4efb<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul>\n<li>\u63a8\u92b7\u7269\u696d<\/li>\n<li>\u5b89\u6392\u8996\u5bdf\u7269\u696d<\/li>\n<li>\u63d0\u4f9b\u7269\u696d\u8cc7\u6599<\/li>\n<li>\u9032\u884c\u5546\u8b70\uff0c\u5411\u5ba2\u6236\u63d0\u4ea4\u6240\u6709\u95dc\u65bc\u7269\u696d\u7684\u8981\u7d04<\/li>\n<li>\u5354\u52a9\u5ba2\u6236\u8a02\u7acb\u8cb7\u8ce3\u5354\u8b70\u6216\u79df\u7d04<\/li>\n<li>\u89e3\u91cb\u8cb7\u8ce3\u5354\u8b70\u6216\u79df\u7d04\u7684\u689d\u6b3e\uff1b\u5982\u5ba2\u6236\u6709\u4e0d\u660e\u767d\u7684\u5730\u65b9\uff0c\u5efa\u8b70\u5ba2\u6236\u5c0b\u6c42\u6cd5\u5f8b\u610f\u898b<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>3.\u59d4\u8a17\u5730\u7522\u4ee3\u7406\u61c9\u6ce8\u610f\u7684\u4e8b\u9805<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul>\n<li>\u59d4\u8a17\u6301\u724c\u7684\u5730\u7522\u4ee3\u7406\u5f9e\u696d\u54e1\uff0c\u5207\u52ff\u59d4\u8a17\u7121\u724c\u4eba\u58eb<\/li>\n<li>\u8207\u5730\u7522\u4ee3\u7406\u7c3d\u7f72\u300c\u5730\u7522\u4ee3\u7406\u5354\u8b70\u300d\uff0c\u66f8\u9762\u8a02\u660e\u5404\u65b9\u7684\u6b0a\u8cac\uff0c\u4fdd\u969c\u5404\u65b9\u5229\u76ca<\/li>\n<li>\u5411\u5730\u7522\u4ee3\u7406\u7d22\u53d6\u6240\u6709\u5df2\u7c3d\u7f72\u7684\u76f8\u95dc\u6587\u4ef6\u7684\u526f\u672c<\/li>\n<li>\u7d66\u4e88\u5730\u7522\u4ee3\u7406\u660e\u78ba\u6e05\u6670\u7684\u6307\u793a\uff08\u5b9c\u4ee5\u66f8\u9762\u5f62\u5f0f\uff09\uff0c\u7279\u5225\u5728\u8b70\u50f9\u904e\u7a0b\u4e2d\u7684\u53eb\u50f9\u3001\u51fa\u50f9\u6216\u9084\u50f9<\/li>\n<li>\u652f\u4ed8\u4efb\u4f55\u6b3e\u9805\u5f8c\uff0c\u8981\u6c42\u5730\u7522\u4ee3\u7406\u767c\u51fa\u6536\u64da\u4f5c\u5be6<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>4.\u5730\u7522\u4ee3\u7406\u5354\u8b70<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\u300c\u5730\u7522\u4ee3\u7406\u5354\u8b70\u300d\u7684\u91cd\u8981\u689d\u6587\u5305\u62ec\ufe55<\/p>\n<ol>\n<li>\u5354\u8b70\u6709\u6548\u671f<\/li>\n<li>\u653e\u76e4\u50f9<\/li>\n<li>\u5730\u7522\u4ee3\u7406\u7684\u8cac\u4efb<\/li>\n<li>\u4ee3\u7406\u8207\u5ba2\u6236\u8b70\u5b9a\u7684\u4f63\u91d1\u53ca\u4f55\u6642\u652f\u4ed8<\/li>\n<li>\u55ae\u908a\uff08\u53ea\u4ee3\u8868\u696d\u4e3b\uff0f\u8cb7\u65b9\uff0f\u79df\u5ba2\uff09\u6216\u96d9\u908a\u4ee3\u7406\uff08\u540c\u6642\u4ee3\u8868\u696d\u4e3b\u53ca\u8cb7\u65b9\u6216\u696d\u4e3b\u53ca\u79df\u5ba2\uff09<\/li>\n<li>\u82e5\u662f\u96d9\u908a\u4ee3\u7406\uff0c\u5411\u96d9\u65b9\u6536\u53d6\u7684\u4f63\u91d1\u6578\u76ee<\/li>\n<li>\u662f\u5426\u7368\u5bb6\u4ee3\u7406<\/li>\n<\/ol>\n<p>\u4f4f\u5b85\u7269\u696d\u4f7f\u7528\u7684\u300c\u5730\u7522\u4ee3\u7406\u5354\u8b70\u300d\u662f\u6839\u64da\u300a\u5730\u7522\u4ee3\u7406\u689d\u4f8b\u300b\u8a02\u660e\u7684\u8868\u683c\uff0c\u8a2d\u6709\u6a19\u6e96\u683c\u5f0f\uff1a<\/p>\n<ul>\n<li>\u8868\u683c3: <a href=\"http:\/\/www.eaa.org.hk\/practice\/documents\/cform3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u51fa\u552e\u9999\u6e2f\u4f4f\u5b85\u7269\u696d\u7528\u7684\u5730\u7522\u4ee3\u7406\u5354\u8b70<\/a>\uff08\u4f9b\u5730\u7522\u4ee3\u7406\u8207\u8ce3\u65b9\u7528\uff09\uff08\u4fd7\u7a31\u300c\u653e\u76e4\u7d19\u300d\uff09<\/li>\n<li>\u8868\u683c4: <a href=\"http:\/\/www.eaa.org.hk\/practice\/documents\/cform4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u8cfc\u8cb7\u9999\u6e2f\u4f4f\u5b85\u7269\u696d\u7528\u7684\u5730\u7522\u4ee3\u7406\u5354\u8b70<\/a>\uff08\u4f9b\u5730\u7522\u4ee3\u7406\u8207\u8cb7\u65b9\u7528\uff09\uff08\u4fd7\u7a31\u300c\u7747\u6a13\u7d19\u300d\uff09<\/li>\n<li>\u8868\u683c5: <a href=\"http:\/\/www.eaa.org.hk\/practice\/documents\/cform5.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u51fa\u79df\u9999\u6e2f\u4f4f\u5b85\u7269\u696d\u7528\u7684\u5730\u7522\u4ee3\u7406\u5354\u8b70<\/a>\uff08\u4f9b\u5730\u7522\u4ee3\u7406\u8207\u696d\u4e3b\u7528\uff09\uff08\u4fd7\u7a31\u300c\u653e\u76e4\u7d19\u300d\uff09<\/li>\n<li>\u8868\u683c6: <a href=\"http:\/\/www.eaa.org.hk\/practice\/documents\/cform6.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u627f\u79df\u9999\u6e2f\u4f4f\u5b85\u7269\u696d\u7528\u7684\u5730\u7522\u4ee3\u7406\u5354\u8b70<\/a>\uff08\u4f9b\u5730\u7522\u4ee3\u7406\u8207\u79df\u5ba2\u7528\uff09\uff08\u4fd7\u7a31\u300c\u7747\u6a13\u7d19\u300d\uff09<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>5.\u5982\u4f55\u5f97\u77e5\u5730\u7522\u4ee3\u7406\u662f\u5426\u6301\u6709\u724c\u7167<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\u5982\u6b32\u67e5\u8a62\u76f8\u95dc\u5730\u7522\u4ee3\u7406\u73fe\u6642\u662f\u5426\u6301\u6709\u6709\u6548\u724c\u7167\uff0c\u53ef\u767b\u5165\u76e3\u7ba1\u5c40\u7684\u724c\u7167\u76ee\u9304\uff1a<a href=\"http:\/\/www.eaa.org.hk\/zh-hk\/licence-search\" target=\"_blank\" rel=\"noopener noreferrer\">www.eaa.org.hk\/zh-hk\/licence-search<\/a><br \/>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-chevron-circle\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>6.\u6295\u8a34\u5730\u7522\u4ee3\u7406\u7684\u9014\u5f91<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\u5982\u4f60\u6709\u7406\u7531\u76f8\u4fe1\u6709\u6301\u724c\u5730\u7522\u4ee3\u7406\u6c92\u6709\u9075\u5b88\u5730\u7522\u4ee3\u7406\u689d\u4f8b\uff0c\u53ef\u5411\u76e3\u7ba1\u5c40\u4f5c\u51fa\u6295\u8a34\uff0c\u6295\u8a34\u65b9\u6cd5\u8a73\u898b\u76e3\u7ba1\u5c40\u7db2\u9801\uff1a<a href=\"http:\/\/www.eaa.org.hk\/zh-hk\/Complaint\/Complaint\" target=\"_blank\" rel=\"noopener noreferrer\">www.eaa.org.hk\/zh-hk\/Complaint\/Complaint <\/a><br \/>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":38,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/pages\/224"}],"collection":[{"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/comments?post=224"}],"version-history":[{"count":10,"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/pages\/224\/revisions"}],"predecessor-version":[{"id":9772,"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/pages\/224\/revisions\/9772"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/media\/38"}],"wp:attachment":[{"href":"http:\/\/smart.eaa.org.hk\/zh-hant\/wp-json\/wp\/v2\/media?parent=224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}